Our musculoskeletal first contact practitioners are physiotherapists with enhanced skills. They can help patients with musculoskeletal issues such as back, neck and joint pain by:

  • assessing and diagnosing issues
  • giving expert advice on how best to manage their conditions
  • referring them onto specialist services if necessary.

Patients are now able to make an appointment directly with our First Contact team, rather than waiting to see a GP or being referred to hospital. Patients can also see a physiotherapist by speaking to the practice receptionist or by being referred by their GP.

 By making it easier for patients to access a physiotherapist, patients will have quicker access to diagnosis and treatment, helping them to manage their conditions more effectively and recover faster, so they can get back to normal life quickly.  They help GPs to manage their workload more effectively, and reduce the need for onward referrals.

For a leaflet about the service in our PCN click HERE .

What/Who should be seen by FCP?

  • Patients aged 18 years and over at our surgeries. It may be 16 and over in some surgeries nationally.
  • Patients who are medically well that day, other than the presenting condition.
  • New onset conditions which can be diagnosed,: ankle sprains, acute lower back or neck pain, new joint or muscle pain, shoulder pain, new flare-up of existing joint pain, osteoarthritis, hand/foot injuries. A management plan will then be put in place.

What/Who shouldn't be seen by FCP?

  • Ongoing known conditions which are likely to require a course of physiotherapy or an orthopaedic referral, such as longstanding MSK back pain, consultant requests for post-operative physio, osteoarthritis needing physio rather than a discussion on options/management. These should be referred to the local physiotherapy teams via the traditional clinical route.
  • Patients under 18 years.
  • Patients who are medically unwell that day, other than presenting condition.

For an easy guide to First Contact Physiotherapy please click HERE

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