PCN Staff

Dr Mark Eggleton & Dr Mike Dowling

The role of Clinical Director is currently being shared between Dr Mark Eggleton (GP Partner at Holsworthy Medical Centre) and Dr Mike Dowling (founding GP Partner at Neetside Surgery). Both doctors bring with them many years of general practice expertise and experience in Devon and Cornwall, in the areas covered by our Primary Care Network .


ADAM BARNARD

PARAMEDIC

Adam joined Coast & Country in January 2024 as part of the Emergency Care and Home Visiting teams across the network.

ANNA MITCHELL

GP ASSISTANT

Anna joined the PCN in May 2023 as a General Practice Assistant. She supports the work of the clinicians at all the network practices.

BETH KNEIL

CLINICAL PHARMACIST

Beth joined the PCN in October 2023.

CHRIS LOWE

PARAMEDIC

Chris works across all five sites, mainly seeing people in their own homes. 

As a paramedic, Chris is able offer urgent telephone triage or care support to people unable to get into our practices, as well as helping the health management of people in care homes. He supports the work of the Home Visiting teams, and is also able to see minor ailments and injuries in the surgeries as well.

CLAIRE TAYLOR

CANCER CARE CO-ORDINATOR

Claire joined the PCN in January 2023, taking over the work started by Jenny Oke. She is responsible for supporting patients registered at the 5 practices who are living with cancer, from diagnosis onwards, helping people access information, services and support activities, co-ordinating aspects of care on the cancer journey. To speak to Claire please contact your own surgery to be booked into one of her clinics.  

DACE WALMSLEY

SAFEGUARDING CARE COOORDINATOR

Dace joined us in May 2023 as our Safeguarding Care Coordinator. In her own words...

I am Safeguarding Care Coordinator for Children and will cover all 5 practices. I originally moved to the UK in 2004 from Latvia and my professional background is various roles within Educational settings and Local Authority in Cornwall. As Safeguarding Care Coordinator,  I will act as the main point for each practice's Child Safeguarding Lead, as well as external safeguarding agencies, aiming to develop and foster working relationships with local Educational settings. In my spare time I love doing gardening, baking yummy cakes and knitting.  I can also speak Latvian and Russian.
 
For more about Dace's role see her leaflet HERE.

DAWN BAULING

MEDIA OFFICER

Hello! I'm Dawn Bauling working in a new role as PCN Media Officer. I have worked for the NHS since 2009, at Holsworthy Medical Centre & RCMG since 2013 in various roles and, most recently as one of Social Prescribers for the PCN. Throughout that time I have also been responsible for social media at RCMG, its monthly newsletter, website and general patient communications, so am delighted to be extending the scope of those media platforms out to all the five practices. I'm hoping to keep all our patients as informed and up-to-date as possible about local and national healthcare support and information.

 

DEBBIE GARDINER

HCA & FRAILTY CARE COORDINATOR

Debbie joined the PCN in November 2022. She works 2 days as an HCA for the Stratton & Neetside practices and 3 days as Frailty Care Coordinator, working with patients in the network practices who are identified as having frailty.  Debbie provides holistic (whole-person) support to patients with mild to severe frailty within the community, working with patients to create a patient-centred care plan and access to support services within the area that are most appropriate for them.

DR CHLOE CAREY

BRADWORTHY SURGERY GP REPRESENTATIVE

Chloe is one of the GP partners at Bradworthy Surgery. 

DR HARPREET JONES-PAHDI

STRATTON MEDICAL CENTRE GP REPRESENTATIVE

Harpreet is one of RCMG GP partners and is based at Stratton Medical Centre. 

DR MIKE DOWLING

NEETSIDE SURGERY GP REPRESENTATIVE

Mike is one of the GP partners at Neetside Surgery.

FAITH DONAGHUE

MENTAL HEALTH SUPPORT WORKER

Faith joined the PCN in August 2022 as our Mental Health Support Worker. She works alongside the Mental Health Practitioners covering all 5 surgeries. The role of MHSW is a new, exciting, and developing role. The role currently includes following up with patients after their initial assessments with the Mental Health Practitioners, supporting and educating patients during their recovery, empowering patients to take control of their recovery and access available services. We will soon be including the running of clinics for annual reviews for those with Severe Mental Illnesses within the community.

Faith has worked within the NHS since 2011 in a variety of Mental Health settings and as a Midwife before moving back to the Southwest. In her spare time, she enjoys Horse Riding and coastal walks.

GLENDA PENGILLY

PHARMACY TECHNICIAN

Glenda joined us in January 2023 as an additional Pharm Tech, working alongside Jo and Andrea. Prior to joining us she has worked locally in one of the community pharmacies.

HANNAH KIRBY

PARAMEDIC

Hannah joined Coast & Country in January 2024 as part of the Emergency Care and Home Visiting teams across the network.

HELEN DARWIN

MENTAL HEALTH SUPPORT WORKER

Helen joined Coast & Country in January 2024 as an additional Mental Health Support Worker, with Faith and Jen.

HELEN JACKSON

HEALTH & WELLBEING COACH
 
Hello, my name is Helen Jackson and I am the Health and Wellbeing Coach for the Coast & Country PCN. I have been in post since December 2020 and my professional background is as an NHS Occupational Therapist. As a Health and Wellbeing Coach I work with anyone age 18 and above who has been diagnosed with a long-term health condition or is deemed at high risk of developing a long-term health condition. I offer up to six 1:1 sessions to help you work towards your own health and wellbeing goals. Each session will focus on what is most important to you! Areas to discuss could be: 

· Managing some of the challenges that a long-term health condition can present 

· Gaining further understanding about your health conditions and how to tackle them 

· Linking in with reliable sources of health information

· Setting goals around health-related behaviours such as nutrition, exercise, alcohol, smoking 

· Working through the challenges we face when setting out to achieve these goals  

I am also a qualified stop smoking advisor! 
 
I would love to hear from you if you think that health coaching could be helpful. It doesn't matter if you are unsure of what might help, this is something we can take time to explore.   

HOLLIE PENNELL

HEALTH CARE ASSISTANT - VISITING TEAM

Like Caroline, Hollie is part of the support being offered to people in care homes or who are medically unable to come in to be seen at a surgery.  The HCAs ensure all care home patients with a long term condition, receive their annual reviews, ensuring that each resident has a personalised care and support plan in place. The team are supported by practice GPs as required and are overseen by an Advanced Nurse Practitioner. For more information click HERE

JANE WASON

RUBY COUNTRY MEDICAL GROUP CLINICIAN REPRESENTATIVE

Jane leads the Nurse Practitioner Team and also the Home Visiting Team for the RCMG practice. She is one of their partners.

JANE WELLS

PCN PROJECT MANAGER

After retiring from RCMG in March 2023, Jane continues to work for healthcare and as our very exeperienced Project Manager.

JEAN-PAUL WINTER

SOCIAL PRESCRIBER

JP joined Coast & Country in November 2021 and is now based mainly at the Bradworthy, Hatherleigh and Holsworthy practices. For more information about his role please click HERE. JP works full-time.

JENNIFER JONES

MENTAL HEALTH SUPPORT WORKER

Jennifer joined the PCN in June 2023 as part of the Mental Health Practitioner team.

JO HOPGOOD

PHARMACY TECHNICIAN

Jo works across all our sites. As a Pharmacy Technician, she complements the work of the Clinical Pharmacist, applying her pharmaceutical knowledge in tasks such as audit, discharge management, prescription issue, and keeping patients informed about medication issue and supply as needed.

JOANNE MARRIOTT

FIRST CONTACT PHYSIO

Joanne joined the PCN in September 2022 and is based at Stratton Medical Centre.

LAURA ECCOTT

FIRST CONTACT PHYSIOTHERAPIST

Laura has been with the PCN since 2021. For more details of her role and which conditions she is able to assess click HERE.

LESLEY SOURCE

RCMG MANAGEMENT REPRESENTATIVE

Lesley joined Ruby Country Medical Group as its Practice Manager in June 2023. She brings with her wide experience in Primary Care and in business.

LIZA CARTMELL

CLINICAL PHARMACIST

Liza works across all five sites. For more about her role press HERE.

A Clinical Pharmacist is able to clinically assess and treat patients using their expert knowledge of medicines for specific conditions. They take responsibility for patients with chronic diseases (diabetes, heart disease, COPD etc.) and undertake medication reviews to manage people with complex medication use, especially elderly patients, people in care homes and those with multiple health conditions (co-morbidities).

 

LOUISE BIRCH

SOCIAL PRESCRIBER

Louise is a social prescriber and works at Neetside and Stratton Surgeries for Coast & Country. Through discussion, social prescribing empowers people to take control of their mental and physical wellbeing, and individual circumstances, by giving time to talk and focusing on “what matters to them”.

Louise has worked as a physiotherapist, housing support worker and drug and alcohol recovery worker and this experience has enabled her to recognise a person-focused and holistic approach, encouraging connection - all of which are important in the development of social interconnections and how everyone can support each other.

Louise is a keen cold water swimmer, who enjoys nature and the pleasure it brings.

Louise works fill-time and is based at Neetside Surgery and Stratton Medical Centre.

MARLEIGH LOVE

Marleigh joined the PCN in August 2023 as a Health & Wellbeing Coach. She will be working mainly at our Holsworthy and Hatherleigh sites.

MELANIE CHENOWETH

NEETSIDE SURGERY MANAGEMENT REPRESENTATIVE 

Mel is Neetside Surgery's Practice Manager

PHIL CORDY

GP ASSISTANT

Phil joined Coast and Country in November 2023.

PHILIPPA OGBORNE-COOK

MENTAL HEALTH PRACTITIONER

Philippa has had a long career in acute mental health nursing, working at Plymouth Hospital and latterly with the home treatment team there. She now works 4 days across the PCN covering conditions such as: anxiety, bipolar disorders, depression, personality disorder, grief reactions and trauma, amongst others. Her role provides mental health support and advice to those over 18, aiming to reduce the risk of relapse or further deterioration of existing conditions. This is not a counselling role and does not replace any work being done by the Community Mental Health Teams. 

Philippa started with the PCN in 2020.

 

ROWENA HOSEASON

DIABETES CARE COORDINATOR

Rowena joined the Coast & Country team in September 2023.

SANDRA DUMAS

Sandra joined us in July 2023 as a Health & Wellbeing Coach and will be working mainly at our Holsworthy site.

SARAH LAMB

HEALTH CARE ASSISTANT - VISITING TEAM

Sarah joined the PCN in September 2022 and is now part of the team support being offered to people in care homes or who are medically unable to come in to be seen at a surgery.  The HCAs ensure all care home patients with a long term condition, receive their annual reviews, ensuring that each resident has a personalised care and support plan in place. The team are supported by practice GPs as required, and are overseen by an Advanced Nurse Practitioner.

STACY DAW

CLINICAL PHARMACIST

Stacy joined Coast & Country in October 2023, after many years working with Boots Community Pharmacy in Holsworthy.

STUART LORD

WELLBEING LEAD

Stuart joined the PCN in September 2022 and was previously with the Diabetes Prevention Service in Devon. As well as overseeing and supporting the work of the Cancer Care Co-ordinator, the Health & Wellbeing Coach and the Social Prescribers, Stuart will also be doing some social prescribing for the two Cornwall practices in the network.

SUE MCLAREN

BRADWORTHY SURGERY MANAGEMENT REPRESENTATIVE

Sue is Practice Manager at Bradworthy Surgery and also one of the nursing team there.

TIM WARNER

DATA ANALYST & IT ADMIN

Tim has been with us since 2021 and oversees clinical data at all 5 practices, as well as the vast array of IT equipment now being used.

TRACEY WEYMOUTH

MENTAL HEALTH PRACTITIONER

Tracey joined our PCN in April 2021, and brings with her many years’ experience in a variety of mental health settings both in the UK and Australia. Interestingly, Tracey started her NHS career in the old Holsworthy Health Centre when it was situated in the town. She started as Office Junior. She is enjoying returning to her roots and working back in the community she grew up in.

In her spare time, Tracey enjoys working out, walking in the beautiful countryside, and doing a little bit of Amateur Dramatics.

 

VICKY PARKER

VICKY PARKER

PCN OPERATIONS MANAGER

Vicky started her new role in April 2022. She started with Coast & Country in July 2021 as Vaccination Care Co-ordinator, overseeing the very successful rollout of Covid vaccinations to patients across the five practices. More from Vicky about her new role later.

 

 

VICKY WHITEHOUSE

PCN Administrator

Vicky joined Coast and Country as our Administrator in June 2023, after working for RCMG as a member of the Prescriptions Team from 2021.

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